Privacy Policy
Privacy Policy
Introduction
At Spa Palace, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
Personal Information
When you visit our website or make a purchase, we may collect personal information, including but not limited to your name, email address, mailing address, phone number, and payment information.
Non-Personal Information
We may also collect non-personal information such as your browser type, device type, IP address, and browsing behavior on our site.
How We Use Your Information
To Process Orders
We use your personal information to process and fulfill your orders, including sending order confirmations, shipping notifications, and providing customer support.
To Improve Our Website
Non-personal information helps us understand how visitors interact with our website, allowing us to enhance the user experience and improve site functionality.
Marketing Communications
With your consent, we may use your personal information to send you promotional offers, newsletters, and updates about our products and services. You can opt-out of these communications at any time.
Customer Service
Your information helps us respond to your customer service requests and support needs more efficiently.
How We Protect Your Information
Security Measures
We implement a variety of security measures to protect your personal information. These measures include encryption, secure servers, and restricted access to personal data.
Payment Security
All payment transactions are processed through secure gateways and are not stored or processed on our servers.
Sharing Your Information
Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.
Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Cookies
What Are Cookies?
Cookies are small data files that a website stores on your device. They help us remember certain information about your visit to our site.
How We Use Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
Your Rights
Access and Correction
You have the right to access and correct your personal information. You can update your information by contacting us directly.
Data Portability
You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Deletion
You have the right to request the deletion of your personal information, subject to certain legal exceptions.
Opt-Out
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in each email or by contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Spa Palace
4275 N Nevada Ave
Colorado Springs, CO 80907
(719) 528-1881